We understand that COVID-19 has impacted you in many ways, including financially. We know the impact of requiring you to move off campus—or to remain on campus as needed—brings with it the question of costs associated with meals and housing. Please know that University of Northwestern will credit Spring Semester 2020 student accounts as follows:
Residential students who are not preapproved to remain in housing will receive a housing credit based on the reduced occupancy term from the beginning of the spring semester through March 22, 2020 the date of residence hall closure.
Residential students who are preapproved to remain in housing will be billed for the full spring semester.
Residential students who are preapproved to remain in housing past March 22, 2020 who choose to move off-campus prior to May 15, 2020 will receive a credit based on their occupancy duration (email email@example.com prior to moving off campus to confirm move-off date).
Commuter students, and residential students who are not preapproved to remain in housing will receive a dining funds credit based on the amount of dining funds that have been used, up to half of the required amount for their status for spring semester. Any dining funds that students added during spring semester will also be eligible for a dining funds credit if those funds have not been used.
Full meal plans will be left in place for those students who have been preapproved to and currently remain in UNW housing. Dining services will continue to be available to these students while they remain on campus. Those students that were preapproved to continue living on campus but choose to move off campus prior to May 15, 2020 will be issued a pro-rated credit based on the amount of dining funds that have been used.
Students who were a part of the ICS trip during Quad 3 will be issued full credit for their spring semester meal plan charges.
Student Activity Fee
Half of the Spring Semester student activity fee will be credited to student accounts. All other fees have been applied to existing programs and infrastructure for the university and will not be pro-rated.
All fees were reviewed individually for their purpose and application to programs, maintenance of our campus buildings and grounds, and the repair or replacement of equipment, furniture, and fixtures. It was with these factors in mind that crediting half of the spring semester student activity fee was determined.
Applicable credits will be issued to student accounts by April 15, 2020 and applied to any remaining balance on their account at the time of issue. Any credit balance on the student account after applicable credits are applied will be refunded to the student by a check issued by April 20, 2020.
We appreciate your patience and understanding as we work through these and many other issues resulting from COVID-19. We continue to pray for community and country in these unprecedented times and ask that you would do the same.
If you have any questions regarding these adjustments at this time, please refer to FAQ on theROCK. If you still have questions after April 15, 2020, once credits are applied, please email firstname.lastname@example.org.
President Alan Cureton